Case Study: The Big Bakes – Elevating the Creations Corner with IDM Multi-X and Click Toppings Dispensers
A Baking Experience Like No Other
The Big Bakes is a unique and immersive baking experience, inspired by the excitement of "The Great British Bake Off." With four locations across the UK, they host interactive baking events where participants step into beautifully designed workstations and create their own culinary masterpieces. At the heart of their setup is the Creations Corner—a vibrant space filled with toppings and ingredients for decorating bakes to perfection.
Finding the Right Toppings Dispenser Solution
When The Big Bakes first opened, they needed a toppings dispenser solution that could meet the needs of their fast-paced, hands-on baking workshops. Their ideal dispensers had to:
- Be intuitive and user-friendly for first-time bakers.
- Dispense small, precise portions to prevent waste and allow for detailed decorating.
- Be easy to use with one hand, since bakers often approach the station mid-bake with sticky or flour-covered hands.
- Look appealing and professional, enhancing the aesthetics of their Creations Corner.
After careful consideration, The Big Bakes chose IDM's Multi-X line of candy dispensers and toppings dispensers to replace their traditional ingredient jars. The Multi-X solution provided exact portion control, effortless one-handed operation, and a sleek design that complemented the premium baking environment.
A Seamless Implementation and a Growing Partnership
The Multi-X dispensers were installed in three of The Big Bakes' locations, and the feedback was overwhelmingly positive. Customers loved the ease of use, and staff appreciated the hygienic and efficient dispensing system, which reduced mess and ingredient waste.
When The Big Bakes expanded to a fourth location, they brought us new insights based on customer experiences. While the Multi-X dispensers worked flawlessly for most toppings, they needed an even finer portioning system for ultra-small decorations like sprinkles, edible glitter, and mini pearls.
Innovation for the Perfect Creations Corner
To address this need, IDM introduced a tailored solution:
- Maintaining the Multi-X dispensers for standard toppings.
- Introducing the Click Toppings dispensers, which provide even smaller portion control for delicate decorative ingredients.
- Customizing larger containers to meet their exact refill and operational needs, ensuring staff could efficiently manage stock and refilling processes.
This upgraded Creations Corner became an instant hit! The enhanced system was such a success that The Big Bakes retroactively introduced the new Click Toppings models into their existing locations, refining their setup for a seamless and optimized baking experience.
A Recipe for Success
Today, The Big Bakes' tailored Creations Corner continues to be a standout feature of their workshops, earning glowing customer reviews and enhancing the overall experience. By collaborating closely with IDM Dispensers, they found the perfect balance of functionality, aesthetics, and user experience, ensuring their participants have access to the best tools for decorating their creations.
This partnership showcases how customized dispensing solutions can revolutionize interactive food experiences. If you're looking to upgrade your space with candy dispensers, toppings dispensers, or a fully customized dispensing system, IDM Dispensers is here to help!